SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bebyz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bebyz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Very good
I liked the overalls. Color bright, size with margin
Here and came our second suit, size 12 m. if the size is 18 m to us with a margin, then this one is wearing now, there is no stock. Length of the suit from the shoulder on the cuffs on the leg 59 cm, width 28 cm. It turns out the difference with the size of 18 m, 3 cm, that in length, that in width. He went 17 days to ufa. I recommend unequivocally.
Very good suit
I took on the growth, i do not know the size, but the overalls are super! Quality is good
Overalls of excellent quality, have not yet dressed, but i think it will be just
Delivery is fast, the quality is excellent, i ordered the second one, i recommend!
Thanks to the store the order came quickly sorry only there was no such color as they wanted to re-ordered on yellow too pretty warm soft inside the bike took on the growth now a little more but you can dress
Recommend the Seller! Fast delivery and fantastic quality. Size 24m is corresponding to 80/86 polish size (for my boy 6 months/9kg there's still some margin now, but for Nov/Dec period will be perfect I guess)
Best order for ali!!!!! I will order more!
The suit came in a different size, 64 cm, which corresponds to the size of 18 months. All the tags were cut, which is very strange. And so good, warm, cold summer evenings and warm autumn just right. The store sent out another, the right size, the colors only did not exist. Well, let's see, later i'll add a review
Great overall. For a child 7,5 months, height 67, weight 8900, ordered first 24 m, then changed her mind, asked to send 18 m, the store complied with the request. The suit came up with a good margin, but we already wear it, it looks good. The length of the suit from the shoulder on the cuffs is 62 cm, width 31, in the widest place. The length of the hooded is about 82 cm. I recommend unequivocally. I ordered another :), the size is smaller, let's see how it sits. Delivery to ufa, 13 days.
The overall is cool, the quality is good, sewn well, without defects. The color is bright, on fleece, but not very thick. Came quickly, three weeks before chuvashia. The child is 7 months old, ordered the size of 18-24 months, a little too big, for growth. But i liked, 5 stars
Delivery is fast, for a month it reached the krasnoyarsk territory, good goods, everything is stitched neatly, as in the description. I recommend the store.
Very cool overalls! Bought for growth, but now in cold weather we put on! Decent quality, cool design!