SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bebyz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bebyz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good package, fast delivery, cute design, excellent quality I really recommend this store
Leggings Super, cotton, applications are sewn. color light gray, live the same as the pictures. Size 5t it less more Polish 104/110. Delivery 2 weeks.
Wow very happy. My daughter is 6 but ordered a 7. Fit perfect
I ordered the first time with the dress and missed a little with the size. For 5,5 years (height 116 cm) 7 t bolshevaty. The elastic band in the belt is sewn, you can not pull up, only if you insert a thin additional or wait until it becomes just. And so very well, very beautiful panties, the child is delighted. Stitched neatly. Got quite quickly, although not immediately were sent, and a day after 3, about a week came. In total from the moment of order-9 days. Come to the post office. Thank you store! We will order more.
The colors are bright. Great pants.
Nagyon jo pamutos anyag, merete is megfelelo!
Top it was shipped quickly is top quality
Unrealistically cool quality! Gloria wasn't there. But all the leggings are different, something denser, something thinner, corresponds to the table.
The growth of 108 is great, the quality seems to be good.
Good leggings, came quickly
Fully consistent. For a girl of 5,5 years (average build, but high) 7 t without stock. Waist high 20 cm, pants length 47 cm, full length 67 cm. The store is sociable, answers the questions quickly. I also ordered a dress from him, asked to send one parcel, which he did. Sent promptly, the order came quickly. Quality is excellent!!!! Thank you very much!!!!
Leggings super, the quality is excellent, the coloring is bright, the size corresponds to 6 t for height 114 with a small stock. I advise you to buy))
Quality is perfect. Size 7 t is great for height 123 cm. The parcel was tracked and came very quickly.
Good looking leggings for my 4-year old. Thanks!
Sent and for a week, the quality is excellent, my daughter for 2 years just
Cool applause good
Thank you very much, all very quality, cotton, for a girl of 5 years thin perfectly fit, the colors are bright, no complaints, i'm very satisfied
Good quality